Something broken? Tell the helpdesk.
Every route below lands in the same ticket queue, so nothing gets lost between email, phone and the portal.
Log a ticketLog a request without signing in
This form creates a ticket in the helpdesk under your company. Updates come to your email and show in the portal. A good request says:
- Who is affected: just you, or the whole office
- What you were doing when it happened
- The exact error message, or a screenshot
- A number we can reach you on